Privacy Policy
Effective date: [DATE] · Last updated: [DATE]
Complete Senior Benefits LLC (“we,” “us”), respects your privacy. This policy explains what information we collect when you visit completeseniorbenefits.com or contact us, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, phone number, email, ZIP code, date of birth, Medicare number, current coverage, doctors, prescriptions and other details you share so we can compare plans for you.
- Information collected automatically: standard website logs such as IP address, browser type, pages visited and referring site.
- Call recordings: calls with our agents may be recorded for quality, training and compliance with Medicare marketing rules, which require us to keep recordings of sales and enrollment calls.
How we use it
- To respond to your request, compare plans and help you enroll in coverage you choose.
- To contact you by phone, email or, with your separate consent, text message.
- To meet our legal and regulatory obligations, including Medicare marketing rules.
- To operate, protect and improve our website and services.
Text messaging (SMS)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information you provide when you opt in to text messages is used only to send you the messages you agreed to receive. Sharing with vendors that help us deliver those messages is limited to what is needed to send them. Full terms are in our SMS Terms.
How we share information
- With insurance companies when you choose to apply for or enroll in one of their plans.
- With service providers who help us run our business, such as phone, texting, email and website hosting vendors, under contracts that limit how they may use the information.
- When required by law, regulation or a valid legal request, or to protect our rights and the safety of others.
We do not sell your personal information.
Your choices
- Ask us not to call you again at any time; we’ll add you to our internal do-not-call list.
- Reply STOP to any text message to stop receiving texts.
- Ask us what information we hold about you, or ask us to correct or delete it, by contacting us below. Some records must be kept to meet Medicare requirements.
Security and retention
We use reasonable administrative, technical and physical safeguards to protect your information, and we keep it only as long as needed for the purposes above or as required by law.
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 18.
Contact us
Complete Senior Benefits LLC
124 Parkwood Circle, Carrollton, GA 30117
[PHONE] · [EMAIL]@completeseniorbenefits.com